Decision on Recurring Telework Grievance

An arbitrator upheld NTEU’s grievance over HHS’s denial of several recurring telework agreements, ordering the agency to convert episodic arrangements to recurring agreements.

Wooden gavelI want to bring to your attention the latest arbitration decision in our ongoing efforts to force the agency to live up to their telework obligations under the contract. This grievance was filed on behalf of three Compliance Officers (COs) who had episodic telework agreements permitting telework two days per week and sought to obtain recurring telework agreements allowing telework three days per week. NTEU contended that since the employees had already successfully teleworked two days per week, and their job duties comported with the requirements of Article 26 of the parties’ Consolidated Collective Bargaining Agreement, the agency’s mission would be met with the recurring telework arrangement.  Continue reading “Decision on Recurring Telework Grievance”

NTEU Letter to Congress on Federal Employee Pay

NTEU urges members of Congress to provide a pay increase for federal workers for 2019.

U.S. CapitolToday, NTEU sent the letters to members of the U.S. House of Representatives and U.S. Senate urging them to provide a pay increase for federal workers in January 2019 in light of President Trump’s proposal to freeze pay. Without congressional action, a pay freeze would take effect, meaning there would be no pay raise for 2019. Continue reading “NTEU Letter to Congress on Federal Employee Pay”

New Agency Customer Service Standards Legislation Introduced

Federal employee assisting customer during exhibit.
Federal employee assisting customer during exhibit.

Representatives Loudermilk (R-GA) and Connolly (D-VA) recently introduced the Government Customer Service Accountability and Improvement Act of 2018, H.R. 5402, which would require the establishment of customer service standards at federal agencies and encourage agencies to measure the public’s experience and interaction with agencies. Continue reading “New Agency Customer Service Standards Legislation Introduced”