Update on OPM Credit Monitoring Services

OPM announces plans to recompete the contract for providing credit monitoring services for individuals impacted by the 2015 cyber incidents.

Person monitoring her credit onlineToday, the Office of Personnel Management (OPM) announced plans to recompete the contract for providing credit and identity monitoring, identity theft insurance, and identity restoration services for the 21.5 million individuals impacted by the 2015 background investigations cyber incident as well as the 4.2 million impacted by the 2015 personnel records cyber breach. According to section 632 of Division E of the Consolidated Appropriations Act of 2016, Public Law No. 114-113, OPM is required to provide coverage at no cost to impacted individuals for a period not less than 10 years, lasting through Fiscal Year 2026, and must also provide not less than $5 million in identity theft insurance.

The current contract for the services, which are provided by ID Experts (MyIDCare), will expire at the end of December. However, current coverage will continue through June 30, 2019. Per OPM, “Individuals currently receiving services through ID Experts (MyIDCare) will not experience any change to their current coverage, and do not need to take any further action at this time. Individuals will also continue to be automatically covered by identity restoration and identity theft insurance.”

OPM Acting Director Margaret Weichert
OPM Acting Director Margaret Weichert

As you may recall, NTEU sent a letter to OPM Acting Director Weichert a few weeks ago asking for an update on the plans to extend these services and the communication strategy to notify impacted individuals, especially if a new services provider is selected.

OPM has a responsibility to protect the information of federal employees, both current and former, as well as their families, who remain greatly concerned about such sensitive information being accessible. NTEU will update you once information is available regarding the contract and needed enrollment action this summer.

Separately, NTEU continues its efforts through the courts to obtain lifetime credit monitoring and identity theft protection for NTEU members.

Author: chapterpresident

I have worked in the FDA since 1990 in a variety of positions. I currently serve as chapter president of NTEU Chapter 254, representing FDA employees in Arkansas, Colorado, Iowa, Kansas, Missouri, Nebraska, New Mexico, Oklahoma, Texas, and Utah.