The agency and the union reached an agreement, memorialized in a memorandum of understanding (MOU), regarding the remodel of the Des Moines Resident Post that resulted in the loss of the conference room and storage room. Both sides compromised to reach this agreement after a long time bargaining and as a result of our chapter’s institutional grievance. Continue reading “Agreement on Des Moines Resident Post Remodel”
Wait and processing times are up at the Thrift Savings Plan’s call centers.
The Federal Retirement Thrift Investment Board said a six-month IT modernization project at the call centers forced the agency to compromise customer service for security. More than 120,000 participants waited five minutes or longer for a rep in January, far from the agency’s goal of picking up 90 percent of participant calls within 20 seconds. The TSP agency said call volumes are already higher at the end of December through mid-March. (Federal News Radio)
Federal Computer Weekly, Feb. 26
The Supreme Court heard oral arguments on February 26 in a case that could have major ramifications on the membership and power of government employee unions. National Treasury Employees Union President Tony Reardon told Federal Computer Weekly in an emailed statement that an adverse ruling for the American Federation of State, County and Municipality Employees “could weaken unions and result in fewer protections for our nation’s state and local government employees.” Continue reading