Not long ago, we surveyed the FDA employees within our chapter’s jurisdiction to learn of their experience with the Retroactive Transit Subsidy Reimbursement process that resulted from NTEU’s actions.
This summary of the results shows some confusion on the claims process. For starters, it turns out that not all offices and laboratories in FDA used the HHS Program Support Center (PSC) to manage their Transit Subsidy Program. However, the Agency appears to still committed to meet this responsibility.
We will use this information to propose improvements in this process.
Thanks to all the employees who took time to respond to this survey.