Earlier today, NTEU members began contacting NTEU National President Tony Reardon with the news that the BENEFEDS website that is responsible for handling FEDVIP dental and vision Open Season enrollment changes was down. NTEU immediately contacted the Office of Personnel Management (OPM) and asked for an explanation, as well as for an enrollment extension for individuals needing to make FEDVIP benefit changes for 2017.
NTEU has been briefed by OPM that a decision has now been made to extend the window to make FEDVIP dental and vision enrollments (change/cancellations) until midnight on Wednesday, December 14, 2016. This extension only applies to the dental and vision programs.
While the BENEFED website (BENEFEDS.com) remains down and continues to undergo technical repairs, the call center (1-877-888-3337) remains open through midnight on Wednesday, December 14, 2016, EST to process FEDVIP changes. Individuals wanting to make FEDVIP enrollment changes should contact the call center at the above number.